Privacy Policy

1. Who We Are

AI3X Technologies is an enterprise AI platform company with global offices in Orlando (USA), London (UK), Dubai (UAE), and Colombo (Sri Lanka). Our flagship product, Orion, is an enterprise AI platform that enables organisations to design, deploy, govern, and scale AI agents across mission-critical workflows.

For the purposes of data protection law, AI3X Technologies acts as the data controller for information collected via this website.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our website, you may provide:

• Contact form submissions — name, business email address, company name, job title, and your message
• Demo requests — company details, use case information, and contact preferences
• Newsletter or content subscriptions — email address and name

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and referring URLs
• Device type and screen resolution

We measure how the website is used with Cloudflare Web Analytics, which is cookieless: it does not set cookies, does not use local storage to identify you, and does not track you across sites. It records aggregate information such as pages viewed, referring sites, browser type and country.

2.3 Services that process data for this website

• Cloudflare — hosting, security (including bot and abuse protection) and cookieless web analytics. Cloudflare processes technical data such as IP addresses to deliver and protect the site.
• Formspree — receives contact form submissions and forwards them to the AI3X team.

The typefaces are served from this website, not from a third party. We do not use Google Analytics, advertising networks or social-media tracking pixels.

2.4 Cookies and local storage

This website does not set analytics or advertising cookies. If you choose a dark or light theme, that choice is stored in your browser’s local storage (ai3x-theme) so the site remembers it; it is not sent to us. Cloudflare may set strictly necessary security cookies to protect the site from abuse.

You can clear local storage and cookies at any time through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, demo requests, and contact form submissions
• Send you information about AI3X Technologies, Orion, and related services (where you have consented)
• Improve our website, content, and user experience
• Comply with legal and regulatory obligations
• Protect the security and integrity of our website

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process personal data under the following lawful bases:

• Legitimate interests — responding to business enquiries, improving our website
• Consent — marketing communications and optional newsletter subscriptions
• Legal obligation — compliance with applicable laws

5. Data Sharing and Disclosure

We may share your information with:

• Service providers — trusted third parties who assist in operating our website and services (Cloudflare, Formspree and, where used, CRM providers), bound by confidentiality obligations
• Professional advisors — lawyers, accountants, and auditors where necessary
• Legal authorities — where required by law, regulation, or court order
• Business transfers — in connection with a merger, acquisition, or sale of assets

All service providers are required to process your data only as instructed by us and in accordance with applicable data protection law.

We may also disclose information where we reasonably believe such disclosure is necessary to protect our legal rights, investigate fraud or security issues, or comply with legal obligations.

6. International Data Transfers

AI3X Technologies operates globally. Your information may be transferred to and processed in countries outside your jurisdiction, including the United States, United Kingdom, UAE, and Sri Lanka. Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) to protect your data during international transfers.

7. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the interaction. You may request deletion of your data at any time (see Section 9).

8. Security

We implement appropriate technical and organisational security measures to protect your personal data, including encryption in transit (TLS), access controls, and regular security reviews. However, no internet transmission is completely secure and we cannot guarantee absolute security.

The Orion platform itself runs as a dedicated, single-tenant instance in the customer’s own environment, with single sign-on, document-level access control and a full audit trail.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request erasure of your personal data (“right to be forgotten”)
• Restriction — request restriction of processing in certain circumstances
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at legal@ai3x.tech. We will respond within 30 days. Before fulfilling certain requests, we may require reasonable verification of your identity to protect the security of personal data. If you are in the EEA or UK, you also have the right to lodge a complaint with your local supervisory authority.

10. California and U.S. State Privacy Rights

If you are a resident of California or another U.S. state with applicable privacy legislation, you may have additional rights regarding your personal information, including the right to request disclosure of categories of personal information collected, the sources of that collection, and the deletion of personal information, subject to applicable exceptions.

AI3X Technologies does not sell or share personal information for cross-context behavioural advertising as defined under the California Consumer Privacy Act (CCPA/CPRA) or equivalent state privacy laws.

To exercise your rights under applicable U.S. state privacy law, please contact us at legal@ai3x.tech. We will not discriminate against you for exercising any of your privacy rights.

11. Automated Decision-Making

AI3X Technologies does not use personal data collected via this website for automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any AI or automated processing capabilities described on this website relate exclusively to the Orion platform and are governed by applicable enterprise agreements.

12. Children’s Privacy

Our website and services are directed at business professionals and enterprises. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated “Last updated” date. For material changes, we will provide additional notice where appropriate. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: